FAQs at Rermarket Space
Discover essential insights and expert tips for navigating Rermarket Space with our comprehensive FAQ guide.
Why Choose Rermarket Space?
Remarket Space offers a straightforward and convenient way to purchase your next vehicle entirely online. We list all of our available vehicles on a user-friendly platform where you can explore a wide variety of vehicles with detailed descriptions, videos, and photos. You're also welcome to inspect vehicles in person before you bid. From bidding and winning to delivery, the process is transparent and secure, ensuring peace of mind throughout. Should you have any questions, our dedicated customer support team is readily available to help. Whether you're a seasoned buyer or new to online auctions, Remarket Space provides a reliable and efficient way to find and purchase your next vehicle from the comfort of your home.
Key Guidelines for Buyers
Can I pay in cash?
No, we don't accept cash payments. Learn more about our accepted payment methods in our Payment Methods article.
Am I able to bid on vehicles even if I'm not a dealer?
Yes! Our auctions and marketplace are open to dealers as well as the general public including individuals and businesses!
Do you accept personal or business checks?
Unfortunately, we do not accept personal or business checks. Learn more about our acceptable forms of payment here.
What fees am I paying for?
Fees include the buyer's premium, an administrative fee, a $40 electronic filing fee, and any applicable DMV charges. Your exact fees appear on your invoice — see our Fees and MN DMV Charges article for details.
Can I retract a bid?
Bids cannot be retracted once placed. Please review your bid carefully before submitting.
Can I pay at the time of pick up?
Only Power Buyers — dealers and buyers with 3 or more completed purchases — can pay in person. Every other buyer pays online by credit or debit card within 48 hours of the auction ending. See our Late Payment and Storage Fees article for what happens if payment is late.
Vehicle Pickup and Shipping: What You Need to Know
Can I schedule an appointment to pick up the vehicle I just won?
No appointment is needed. Power Buyers — buyers with 3 or more completed purchases or dealers— can pick up at our Elk River lot within 3 business days of the auction closing, simply by walking in Monday to Friday, 8:30 AM to 3:30 PM. All other buyers receive delivery — your personalized delivery quote is shown in your Remarket Space account.
Can I get my vehicle shipped to me?
Yes — delivery is required for all buyers except Power Buyers, and we arrange all transport. Your personalized delivery quote is shown in your Remarket Space account; accept it there and we'll handle the rest.
How long before my vehicle is transported to me?
Transport times vary. For the Twin Cities area, it's typically 1–2 business days; outside the area, expect 1–7 business days. Your transporter will contact you once ready.
Navigating Vehicle Inspections and Information
Where do auction vehicles come from?
We source vehicles nationwide from donations, public sellers, and consignments.
Can I test drive a car?
Remarket Space does not offer in-person test drives. Instead, we recommend reviewing the vehicle condition report and watching our virtual test-drive videos available on each listing.
Can you provide me with more information about a vehicle listed on the auctions?
All available vehicle information is included in the listing — such as condition reports, photos, videos, and a free Carfax vehicle history report. If you need further assistance, contact us at support@remarketspace.com.
Can I get a History Report of a vehicle?
Yes — a free CarFax report is available on every Remarket Space vehicle. Log in to your Buyer account and the report appears on the vehicle listing. If you're logged in and still can't see it, reach out to us at support@remarketspace.com and we'll send it to you.
Only one set of keys?
Keys shown in auction photos are the keys available. We'll always ensure you receive the keys pictured.
Post-Purchase Support at Rermarket Space
Where is my title?
Titles vary by type and location: Minnesota buyers may take 1–3 months, while out-of-state or dealer transactions typically take 31 days. For updates, email support@remarketspace.com with your vehicle details.
Having trouble with a recently purchased vehicle?
Email us at support@remarketspace.com with the specifics of the issue, and we'll work with you on next steps.
What if the vehicle breaks down after purchase?
All vehicles are sold "AS-IS, where IS." If the vehicle doesn't match our condition report, you may be eligible to file an arbitration claim — but only within 72 hours of winning the vehicle or its delivery, whichever is later, and only if the vehicle has traveled 100 miles or less since the sale. Email support@remarketspace.com right away and do not drive the vehicle further.
How long do I have to add my new vehicle to my insurance policy?
Grace periods for adding a new vehicle to an existing policy vary by insurer — we recommend contacting your insurance provider as soon as possible after purchase to confirm your coverage timeline.
If you have any additional questions, please don't hesitate to reach out to us. You can contact us directly by phone or text at (763) 202-7252 or email us at support@remarketspace.com. We're here to help you find and purchase your next vehicle.